SERVICE-CLOUD-CONSULTANT TEST QUESTIONS | SERVICE-CLOUD-CONSULTANT QUESTIONS ANSWERS

Service-Cloud-Consultant Test Questions | Service-Cloud-Consultant Questions Answers

Service-Cloud-Consultant Test Questions | Service-Cloud-Consultant Questions Answers

Blog Article

Tags: Service-Cloud-Consultant Test Questions, Service-Cloud-Consultant Questions Answers, Service-Cloud-Consultant Valid Exam Tips, Reliable Service-Cloud-Consultant Test Question, Service-Cloud-Consultant Valid Test Guide

P.S. Free 2025 Salesforce Service-Cloud-Consultant dumps are available on Google Drive shared by iPassleader: https://drive.google.com/open?id=1KAGJqsN-yd94En7mGxOWRz4jvyET8Omz

As a professional dumps vendors, we provide the comprehensive Service-Cloud-Consultant pass review that is the best helper for clearing Service-Cloud-Consultant actual test, and getting the professional certification quickly. It is a best choice to improve your professional skills and ability to face the challenge of Service-Cloud-Consultant Practice Exam with our online training. We have helped thousands of candidates to get succeed in their career by using our Service-Cloud-Consultant study guide.

Generally speaking, the clients will pass the test if they have finished learning all of our Service-Cloud-Consultant Study Materials with no doubts. The odds to fail in the test are approximate to zero. But to guarantee that our clients won’t suffer the loss we will refund the clients at once if they fail in the test unexpectedly. The Service-Cloud-Consultant dump are very simple and the clients only need to send us their proofs to fail in the test and the screenshot or the scanning copies of the clients’ failure scores. The clients can consult our online customer staff about how to refund, when will the money be returned backed to them and if they can get the full refund or they can send us mails to consult these issues.

>> Service-Cloud-Consultant Test Questions <<

New Service-Cloud-Consultant Test Questions | Professional Service-Cloud-Consultant Questions Answers: Salesforce Certified Service cloud consultant 100% Pass

The Salesforce Service-Cloud-Consultant certification exam is one of the hottest and career-oriented Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) exams. With the Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) exam you can validate your skills and upgrade your knowledge level. By doing this you can learn new in-demand skills and gain multiple career opportunities. To do this you just need to enroll in the Salesforce Service-Cloud-Consultant Certification Exam and put all your efforts to pass this important Salesforce Service-Cloud-Consultant Exam Questions.

Salesforce Certified Service cloud consultant Sample Questions (Q23-Q28):

NEW QUESTION # 23
Universal Containers wants Salesforce to suggest Knowledge articles to agents based on information about the case.
Which solution should a consultant recommend?

  • A. Add the Knowledge object to global search objects.
  • B. Add the Knowledge component on the case Lightning record page.
  • C. Add the Knowledge related list to the case page layout.

Answer: B

Explanation:
Adding the Knowledge component to the case Lightning record page is the most effective solution for suggesting relevant Knowledge articles to agents based on case information. This component dynamically displays articles related to the case's details, such as subject and description, directly within the agent's workspace. It uses the case data to search the Knowledge base and present the most applicable articles, aiding agents in finding solutions more quickly and efficiently. This integration enhances the support process by providing agents with easy access to a wealth of information, potentially reducing case resolution times and improving customer satisfaction.


NEW QUESTION # 24
Universal Containers will be launching a telesales contact center. What should be considered in the design?
Choose 2 answers.

  • A. Performance for high volume of interactions
  • B. Strategies to maximize call deflection
  • C. Integration with Field service teams and apps
  • D. Integration with Lead Generation team and apps

Answer: A,D


NEW QUESTION # 25
Universal containers would like for articles to be suggested to agents based on information they are typing into the case. What solution should a consultant recommend?

  • A. Enable the knowledge sidebar related list on the case page layout.
  • B. Create a salesforce console for service and enable the knowledge sidebar on the case page layout.
  • C. Enable the knowledge sidebar setting in the case support settings.
  • D. Create a visualforce page called knowledge sidebar on the case page layout.

Answer: B

Explanation:
Creating a Salesforce console for service and enabling the knowledge sidebar on the case page layout is a solution that can enable articles to be suggested to agents based on information they are typing into the case. A Salesforce console for service is a workspace that allows agents to manage multiple cases and interactions on a single screen. The knowledge sidebar is a feature that shows suggested articles based on the case subject, description, or other fields in the console. Verified References: :
https://help.salesforce.com/s/articleView?id=sf.console2_overview.htm&type=5 :
https://help.salesforce.com/s/articleView?id=sf.knowledge_sidebar_enable.htm&type=5


NEW QUESTION # 26
A contact center was unable to assign cases by case type before service was implemented, the director support needs to know which metrics to examine to determine whether the newly set up assignment rules are assigning a similar number of cases to each agent. Which metric should be recommended? Choose 2 answers

  • A. Number of cases in each status
  • B. Number of cases created sorted by order
  • C. Number of cases by type by owner
  • D. Number of solutions created per agent

Answer: B,C


NEW QUESTION # 27
Which Lightning Service Console feature should be used to enable Service Reps to send emails with attachments to customers based on the Case details?

  • A. Lightning Knowledge
  • B. Process Builder
  • C. Macros
  • D. Visual Workflow

Answer: B


NEW QUESTION # 28
......

iPassleader is a platform that will provide candidates with most effective Service-Cloud-Consultant study materials to help them pass their exam. It has been recognized by all of our customers, because it was compiled by many professional experts of our website. Not only did they pass their exam but also got a satisfactory score. These are due to the high quality of our Service-Cloud-Consultant study torrent that leads to such a high pass rate.

Service-Cloud-Consultant Questions Answers: https://www.ipassleader.com/Salesforce/Service-Cloud-Consultant-practice-exam-dumps.html

If you fail the exam, you should pay twice or more Service-Cloud-Consultant Questions Answers - Salesforce Certified Service cloud consultant test cost which may be hundreds dollars or thousands of dollars, Salesforce Service-Cloud-Consultant Test Questions Efficiency is base of the economics, Maybe you have heard of Service-Cloud-Consultant certification exam, or you've been preparing for your Salesforce exams, Salesforce Service-Cloud-Consultant Test Questions If you do not pass the exam, we will refund the full purchase cost to you.

Your First Core Audio Application, LO: Mike, a lot of people Service-Cloud-Consultant who grow up in marketing know TV and print and then they look at the web and think it is more of the same.

If you fail the exam, you should pay twice or more Salesforce Certified Service cloud consultant Service-Cloud-Consultant Questions Answers test cost which may be hundreds dollars or thousands of dollars, Efficiency is base of the economics.

Updated and Error-free Service-Cloud-Consultant Exam Practice Test Questions

Maybe you have heard of Service-Cloud-Consultant Certification Exam, or you've been preparing for your Salesforce exams, If you do not pass the exam, we will refund the full purchase cost to you.

All of the traits above are available in this web-based Service-Cloud-Consultant practice test of iPassleader.

BONUS!!! Download part of iPassleader Service-Cloud-Consultant dumps for free: https://drive.google.com/open?id=1KAGJqsN-yd94En7mGxOWRz4jvyET8Omz

Report this page